Terms Of Services

As a consumer you can access the European Commission’s online dispute resolution platform here: https://ec.europa.eu/consumers/odr. Please note that ibihotels is not committed nor obliged to use an alternative dispute resolution entity to resolve disputes with consumers.

Section 24 of these Terms contains an arbitration agreement and class action waiver that applies to all claims brought against ibihotels in the United States. Please read them carefully.

Last Updated: October 30, 2020

Thank you for using ibihotels!

These Terms of Service for European Users (“Terms”) are a binding legal agreement between you and ibihotels that govern your use of the websites, applications, and other offerings from ibihotels (collectively, the “ibihotels Platform”). When used in these Terms, “ibihotels,” “we,” “us,” or “our” refers to the ibihotels entity set out on with whom you are contracting. 

The ibihotels Platform offers an online venue that enables users (“Members”) to publish, offer, search for, and book services. Members who publish and offer services are “Hosts” and Members who search for, book, or use services are “Guests.” Hosts offer accommodations (“Accommodations”), activities, excursions and events (“Experiences”), and a variety of travel and other services (collectively, “Host Services,” and each Host Service offering, a “Listing”). You must register an account to access and use many features of the ibihotels Platform, and must keep your account information accurate. As the provider of the ibihotels Platform, ibihotels does not own, control, offer or manage any Listings or Host Services. ibihotels is not a party to the contracts concluded directly between Hosts and Guests, nor is ibihotels a real estate broker, insurer or an organiser or retailer of travel packages under Directive (EU) 2015/2302. ibihotels is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms of Service (“Payment Terms”). To learn more about ibihotels’s role see Section 16.

We maintain other terms and policies that supplement these Terms like our Privacy Policy, which describes our collection and use of personal data, and our Payments Terms, which govern any payment services provided to Members by the ibihotels payment entities (“ibihotels Payments“). 

If you Host, you are responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to your Host Services.